SOUTIEN INFORMATIQUE LOCAL • RÉGION DE WATERLOO ET ENVIRONS

Des solutions informatiques complètes pour les entreprises et les organismes communautaires et sans but lucratif.

Magnum IT Services offre un soutien réactif sur place et à distance, des services informatiques gérés, la cybersécurité, Microsoft 365, les communications d’entreprise, les réseaux, le câblage structuré, l’approvisionnement technologique, la conception Web et des solutions d’hébergement par l’intermédiaire de partenaires de confiance.

Joindre notre équipe de soutien Voir les tarifs Écrivez-nous sur WhatsApp

✓ Service local et réactif✓ Sur place et à distance✓ Expertise pour les OSBL✓ Tarifs selon le volume✓ Service en anglais, français et arabe

ÉTABLI DANS LA RÉGIONWaterloo, Ontario

ZONE PRINCIPALEWaterloo • Kitchener • Cambridge

SOUTIEN À DISTANCEDisponible partout en Ontario

SERVICES TECHNOLOGIQUES COMPLETS

Tous vos services technologiques au même endroit.

Nous soutenons les appareils, les utilisateurs, les services infonuagiques, la sécurité, les communications, les réseaux et la présence Web de votre organisation.

🖥️

Soutien informatique et services gérés

Day-to-day technical soutien and proactive device management.

Soutien technique à distance et sur place
RMM monitoring and device management
Soutien, entretien et dépannage Windows
Gestion des correctifs et déploiement de logiciels
User onboarding and workstation setup
Preventive maintenance and technology consulting

🛡️

Cybersécurité et protection des appareils

Layered protection for computers, accounts, email and entreprise data.

Endpoint antivirus and threat protection
Bitdefender GravityZone and Avast Entreprise solutions
Microsoft Defender and sécurité configuration
MFA, identity and account sécurité
Sécurité reviews and remediation
Backup and recovery planning

☁️

Microsoft 365 et infonuagique

Licensing, deployment, migration, administration and soutien.

Microsoft 365 and Exchange Online
Teams, SharePoint and OneDrive
Microsoft Entra ID and identity management
Mailbox and collaboration configuration
Licensing guidance and administration
Organisme sans but lucratif infonuagique licensing guidance

📡

Réseaux, Wi-Fi et pare-feu

Reliable, secure connectivity designed around your workplace.

Réseau design and troubleshooting
Managed switches, gateways and routers
Firewalls and secure à distance access
Entreprise Wi-Fi and access points
VLANs, guest réseaus and segmentation
Réseau documentation and optimization

🔌

Câblage structuré et infrastructure

Clean, documented physical réseau installations.

Cat5e, Cat6 and Cat6A cabling
Réseau outlets and patch panels
Rack organization and cable management
Testing, tracing and labeling
Equipment installation and cleanup
Réseau maps and documentation

☎️

Téléphonie Teams et communications

Modern entreprise communications integrated with Microsoft 365.

Microsoft Teams Phone setup
Calling plans and number configuration
Auto attendants and call queues
User and device configuration
Number migration and calling design
Ongoing administration and troubleshooting

🌐

Conception, développement et soutien Web

Professional site Web labour delivered by Magnum IT Services, from a new site to ongoing changes and troubleshooting.

New static and dynamic site Web design
Site Web redesigns and legacy-site cleanup
Content, page, image, menu and form changes
HTML, CSS, JavaScript, PHP and database troubleshooting
Site Web migration, deployment, DNS and SSL configuration
Hosting and related products disponible through trusted partners

💼

Approvisionnement et solutions technologiques

Practical help selecting and obtaining the right technology.

Laptops, desktops and servers
Réseau equipment and peripherals
Software and infonuagique licensing disponible through trusted partners
Sécurité and managed-service products disponible through trusted partners
Product research and comparison
Installation, configuration and deployment by Magnum IT Services

TARIFS TRANSPARENTS SELON LE VOLUME

Plus vous utilisez de soutien informatique chaque semaine, plus le tarif horaire diminue.

Votre palier est déterminé par le nombre réel d’heures de travail facturables chaque semaine. Aucun palier à choisir à l’avance.

FAIBLE VOLUME

Soutien occasionnel

$95/heure

Moins de 5 heures facturables par semaine

Travail informatique sur place et à distance
RMM disponible at $5/device/week
Bitdefender disponible at $2.50/device/week
Additional technology solutions disponible as required

Demander du soutien

SOUTIEN RÉGULIER

VOLUME MOYEN

Besoins informatiques croissants

$80/heure

De 5 à moins de 15 heures facturables par semaine

Travail informatique sur place et à distance
50% discount on eligible RMM service
50% discount on eligible Bitdefender protection
Additional technology solutions disponible as required

Nous joindre

VOLUME ÉLEVÉ

Soutien informatique continu

$65/heure

15 heures facturables ou plus par semaine

Travail informatique sur place et à distance
Eligible RMM service inclus
Eligible Bitdefender protection inclus
Designed for organizations with ongoing IT requirements

Discuter de vos besoins

How weekly pricing works: The hourly labour rate is based on the total billable IT soutien hours used in that week. Product purchases, licensing, subscriptions, hosting, third-party services, project materials and other non-labour costs are separate and may be supplied and invoiced by trusted partner providers unless specifically quoted or inclus. Eligibility and coverage for managed/sécurité benefits may depend on the devices and services being soutiened.

Billing increments: À distance technical services are billed in 15-minute increments, rounded up to the next 15 minutes. On-site technical services are billed in 30-minute increments, rounded up to the next 30 minutes. The applicable hourly rate is based on the client’s total billable soutien volume for that week.

All prices are in Canadian dollars (CAD) and exclude 13% HST, which will be added where applicable.

CONCEPTION ET DÉVELOPPEMENT WEB

Conception Web à prix concurrentiels et transparents.

Site Web design and development are Magnum IT Services labour services. Packages cover the agreed initial project scope; future changes and ongoing site Web work are billed separately.

DÉMARRAGE

Site Web d’une page

$199 à partir de

A focused single-page entreprise presence

Conception adaptative
Entreprise/service information
Contact and call-to-action section
Launch and basic configuration

POPULAIRE

SITE STATIQUE

Jusqu’à 5 pages

$349 à partir de

Fast site Web with no database required

Up to 5 agreed pages
Conception adaptative
Formulaire de contacts and entreprise links
Déploiement et mise en ligne

SITE STATIQUE PLUS

Jusqu’à 10 pages

$599 à partir de

More room for services and organizational content

Up to 10 agreed pages
Conception adaptative
Forms, navigation and content layout
Déploiement et mise en ligne

DYNAMIQUE

Site Web avec base de données

$799 à partir de

For database-driven or frequently managed content

Dynamic functionality
Database/CMS requirements as quoted
Conception adaptative
Deployment and configuration

AVANCÉ

Site dynamique personnalisé

$1,299 à partir de

For advanced functionality and custom requirements

Custom workflows or integrations
Advanced forms or database features
Project scope quoted before work begins
Deployment and configuration

ONGOING WORK

Editing & Site Web Soutien

$95/hour from

Volume rates apply to billable labour

Content and page changes
Design/layout modifications
Programming and database work
Non-hosting troubleshooting and maintenance

See Volume Rates

Hosting and related products: Web hosting, domains, licences, subscriptions and similar products can be arranged through trusted partner providers and are billed separately from Magnum IT Services labour. Current partner hosting options start at $7.99/month or $79/year for static hosting, $12.99/month or $129/year for dynamic/PHP hosting, and $24.99/month or $249/year for Entreprise Hosting Plus. Hosting-platform technical issues attributable to the hosting service are soutiened under the applicable hosting arrangement; site Web edits, content changes, redesign, programming, database work and other non-hosting labour are billable Magnum IT Services services.

Partner administrative & procurement fee: For Low Volume clients, a partner may apply a $35 administrative and procurement fee per standalone invoice/order for products such as Microsoft licences, subscriptions, web hosting and similar items when no related billable technical service is inclus. The fee is waived when the same order includes related billable technical services. This is a partner product/procurement charge and is not a Magnum IT Services labour fee.

All prices are in Canadian dollars (CAD) and exclude 13% HST, which will be added where applicable.

WEB HOSTING THROUGH OUR TRUSTED PARTNER

Need hosting for your site Web? We can arrange it.

Magnum IT Services provides the site Web design, development, editing and technical labour. Web hosting, domains and related hosting products are supplied and billed separately through our trusted partner provider.

$7.99/moor $79/yearStatic Site Web Hosting

$12.99/moor $129/yearDynamic / PHP Hosting

$24.99/moor $249/yearEntreprise Hosting Plus

What hosting soutien covers: Technical issues attributable to the hosting platform are handled under the applicable hosting arrangement. Site Web edits, content changes, redesign, programming, database work and other non-hosting labour are billable Magnum IT Services services. For Low Volume clients, the partner may apply a $35 administrative and procurement fee per standalone invoice/order for hosting, licences, subscriptions or similar products when no related billable technical service is inclus. The fee is waived when related billable technical services are inclus.

Ask About Hosting

All prices are in Canadian dollars (CAD) and exclude 13% HST, which will be added where applicable.

NONPROFIT IT SPECIALISTS

Technology expertise with sans but lucratif realities in mind.

Organisme sans but lucratifs and community organizations need reliable technology while making careful use of their budgets. Magnum IT Services brings practical experience with sans but lucratif licensing, Microsoft 365, collaboration, communications, sécurité, réseaus and day-to-day soutien.

Organisme sans but lucratifs use the same transparent volume-based soutien pricing shown above while benefiting from our experience identifying appropriate sans but lucratif technology programs and cost-conscious solutions.

Discuss Your Organisme sans but lucratif IT Needs

We can help with

Microsoft sans but lucratif licensing and Microsoft 365
Google for Organisme sans but lucratifs technology guidance
Teams Phone and organizational communications
Managed devices, RMM and endpoint protection
Cybersécurité and account protection
Réseaus, Wi-Fi, switches, gateways and firewalls
Technology planning, sourcing and deployment
Site Web design plus partner-provided hosting, domains and email solutions

MICROSOFT TEAMS PHONE

Bring entreprise calling into Microsoft Teams.

We can plan, configure and soutien Teams Phone environments, including users, calling plans, numbers, auto attendants and call queues.

Ask About Teams Phone

✓ Teams Phone licensing✓ Calling plans✓ Auto attendants✓ Call queues✓ Number configuration✓ User setup✓ Migration assistance✓ Ongoing soutien

LOCAL ONSITE & REMOTE SUPPORT

Serving Waterloo Region and nearby communities.

Magnum IT Services provides sur place service across Waterloo Region and surrounding communities, with à distance soutien disponible throughout Ontario.

PRIMARY SERVICE AREA

Waterloo Region

WaterlooKitchenerCambridge

SURROUNDING COMMUNITIES

Nearby Local Service

ElmiraSt. JacobsBreslauBadenNew HamburgAyrWellesley

EXTENDED SERVICE AREA

Broader Region

GuelphWoodstockStratfordFergusEloraParis

ABOUT MAGNUM IT SERVICES

Practical IT soutien without unnecessary complexity.

We help organizations solve everyday technology problems, plan improvements and keep their systems secure and dependable. Our approach combines responsive soutien with practical recommendations based on the organization's actual needs.

Local serviceSur place soutien throughout Waterloo Region and surrounding communities.

Responsive assistanceÀ distance and sur place help for users, devices and infrastructure.

Broad expertiseSoutien, sécurité, infonuagique, phones, réseauing and site Web services, with hosting/products disponible through trusted partners.

Clear recommendationsSolutions designed around requirements and budget.

CONTACT OUR SUPPORT TEAM

Tell us how we can help.

Complete the form to open your email app with an inquiry prepared for support@magnumitservices.ca, then press Send in your email app. For a quick message, you can also contact us on WhatsApp Entreprise.

Courrielsupport@magnumitservices.ca Office & WhatsApp Entreprise+1 (519) 489-0191 Cell+1 (519) 577-8653

EmplacementWaterloo, Ontario

Message Us on WhatsApp

Nom completOrganisation / entrepriseCourrielTéléphone FacultatifType d’organisationWhat can we help with?Message

Requires a configured email app. Your inquiry will be prepared in your email app and sent from your own email account after you press Send there. If it does not open, email your details directly to support@magnumitservices.ca or contact us on WhatsApp.